QoyHunter Auction Rules

Auction: https://bazar.qoyhunter.com · Telegram channel @qoyhunter_auksion · Telegram bot @qoyhunter_bot
Contact for enquiries: help@qoyhunter.com
Edition 1.0

These Rules form an integral part of the QoyHunter Bazar Marketplace Terms of Use and supplement the User Agreement and the Privacy Policy. In matters not governed by these Rules, the Marketplace Terms of Use apply. The processing of the data of auction participants is described in the Supplement to the Privacy Policy.

1. General provisions and definitions

1.1. These Rules establish the procedure for conducting the auction on the Platform, the rights and obligations of the Seller and of Participants, the procedure for determining the Winner, the procedure for maintaining the Candidate queue, the consequences of non-performance and the procedure for enquiries.
1.2. Definitions: Company / Service Operator / “we” — the person that operates the QoyHunter service, including the auction; the Company is contacted at help@qoyhunter.com (clause 16.6). Lot — an animal or other item put up for auction, together with its description and photographs. Auction (bidding) — one attempt to sell a Lot within a designated period of time. Seller — a User who has placed a Lot. Participant — a User who has submitted a Bid. Bid — the purchase price for the Lot declared by a Participant. Starting price — the price at which bidding begins; it is also the minimum sale price. Bid step — the minimum amount by which the current Bid must be exceeded. Winner — the Participant who has submitted the highest accepted Bid. Candidate queue — the sequence of Participants, established by these Rules, to whom the right to purchase the Lot passes. Administrator — an authorised employee of the Company who conducts the auction and records its result. Default — a Participant’s non-performance of an obligation arising from their Bid, recorded under the procedure of section 11.
1.3. Participation in the auction is possible only after acceptance of these Rules — before the first Bid is submitted and irrespective of the manner of its submission. The Rules are accepted in one of the following ways, depending on where the Bid is submitted from:

• from the Lot page on the website — by ticking a field containing a link to these Rules. A Bid without such a tick is not accepted: the system rejects it and invites the person to accept the Rules;
• in the Telegram bot — before the first Bid the bot displays a notice stating that by taking part in the auction the Participant accepts these Rules and the Privacy Policy, with links to both documents. By continuing to submit the Bid thereafter, the Participant accepts these Rules; no separate button press is required. The Company records when, in which version and by which message the Rules were displayed;
• by a comment in the discussion group (clause 3.2) — a link to these Rules is published in every post about the Lot to whose discussion the comment relates. By submitting a Bid as a comment, the Participant thereby accepts these Rules; the Participant’s message by which the Bid was submitted is retained by the Company.

Acceptance of the Rules is recorded against the Participant’s Telegram account and is effective on all of the surfaces listed; the time of acceptance and the version of the Rules accepted are recorded. In the event of a material change to the Rules, the Company may request confirmation of agreement again, and until it is received new Bids are not accepted.
1.4. These Rules, the Privacy Policy and the Supplement thereto are permanently published at the addresses indicated and are available before a Bid is submitted. By accepting these Rules in any of the ways set out in clause 1.3, the Participant confirms that they have been given the opportunity to review them, and that they have been notified of section 14 of these Rules — including of the fact that their Telegram display name becomes visible to other persons when they are leading the auction and is published in full in the auction Telegram channel and in the discussion group (clauses 5.6, 14.3).

2. The role of the Platform: the Company conducts the auction

2.1. The auction is the only part of the Platform where the Company conducts the bidding and follows through on its outcome. On the rest of the Platform (ordinary Listings, messaging, buyer requests) the Company provides a classifieds board and does not intervene in the transaction (clauses 2.1–2.2 of the Marketplace Terms of Use). Conducting the bidding means conducting the procedure, not participating in the transaction: the Company does not become a party to the contract (clause 2.2). In the auction, the Company:

• accepts the Lot for auction, moderates it and schedules the time of the bidding;
• accepts and records Bids, runs the timer and announces the result;
• determines the Winner under the rules of section 7;
• maintains the Candidate queue and decides when the right to purchase passes further down it (section 9);
• contacts the Winner and records the result of the bidding by an Administrator’s mark (section 8); the Seller themselves may likewise confirm a completed transaction with the “Sold” mark.
  2.2. The Company is not the seller of the Lot and does not become a party to the transaction between the Seller and the Winner. They conclude and perform the contract themselves; the Company conducts the bidding procedure and records its result. The Company is not a guarantor, surety, insurer, appraiser, custodian or carrier and does not act in the interests of one party against the other. The Company does not guarantee the outcome of the transaction following the bidding and is not liable for the evasion by either party of concluding or performing it (section 15).
  2.3. There are no payments on the Platform. Payment for the Lot, its handover, transport and the execution of documents take place directly between the Seller and the Winner, outside the Platform. The Company does not see and cannot confirm the fact, amount, date and method of payment, or the fact that the animal has been handed over. Deposits, security payments and other forms of security are not made on the Platform and are not accepted by the Company.
  2.4. The Company charges no commission on the result of the bidding.
  2.5. The Company does not determine who is right in a dispute between the Seller and the Winner. The Company has no access to the parties’ settlements, to their correspondence outside the Platform, to the subject matter of the transaction or to the evidence of either party. The Company’s actions following the bidding (marks, the passing of the right to purchase, restriction of participation) concern solely access to the functions of the Platform and the procedure for conducting the bidding and do not constitute an assessment of which party is right, an establishment of facts or the resolution of a dispute.
  2.6. The accuracy of the Lot description, the existence of the animal, the right to dispose of it and the availability of veterinary documents are ensured by the Seller (section 4 of the Marketplace Terms of Use). Moderation of a Lot does not constitute verification of these circumstances.

3. Participation in the auction

3.1. Participation is open to legally capable persons who have attained the age of 18, who have a QoyHunter account and/or are connected to the QoyHunter Telegram bot.
3.2. A Bid may be submitted in three ways: through the Telegram bot, from the Lot page on the website, and by a comment in the discussion group of the auction Telegram channel. A Bid is submitted as a comment as follows: in the discussion of the post about the Lot, the Participant writes a message consisting of an amount; the bot parses it. An accepted Bid appears in that same discussion as a separate message stating the new price; where the Bid is refused, the bot replies to the Participant’s message and states the reason and the lowest amount that can be bid at that moment. The Participant receives no separate confirmation that the Bid has been accepted. A message is recognised as a Bid where a single amount in the currency of the Lot can be read from it unambiguously; a message that contains no amount, contains extraneous text or contains several numbers is not a Bid and does not concern the bidding. An amount stated in a currency other than the currency of the Lot is not accepted into the bidding (clause 4.7). The manner of submission affects neither the legal consequences of the Bid nor the procedure for accepting these Rules (clause 1.3): a Bid submitted as a comment is equally irrevocable (clause 6.2) and equally binding (section 6) as one submitted in the bot or on the website.
3.3. An active chat with the Telegram bot is mandatory whichever way the Bid is submitted. A Bid from the website is accepted only from a User with a linked Telegram account: the identity of an auction participant is determined by their Telegram identifier, and notifications about the bidding and about the passing of the right to purchase are delivered via Telegram only. If a Participant has blocked the bot, deleted the chat or disabled the receipt of messages, notifications do not reach them; for the consequences see clauses 8.4 and 12.5.
3.3.1. A telephone number is mandatory for participation in the auction. Until the number has been provided, a Bid is not accepted — neither through the Telegram bot, nor from the Lot page on the website, nor by a comment in the discussion group. The number is required so that an auction participant can be identified (a Telegram account can be created in a minute, and without a number the restriction of participation under section 11 could be circumvented by creating a new one), so that the Seller can contact the Winner and the next candidate following the bidding (clause 8.5), and so that the Company can contact the Participant when considering objections and enquiries (sections 10, 11).
The auction is held in Uzbekistan, and taking part in it requires an Uzbek telephone number — country code +998. The Company may decline to accept Bids from a Participant whose recorded number is that of another country, and may require an Uzbek number to be provided. This restriction concerns participation in the auction only: for the other functions of the Platform a number of another country is accepted.
The number is provided in the Telegram bot — either by the “Share contact” button or by message. In the first case the number is transmitted by Telegram itself, and the bot accepts only the sender’s own contact card. In the second, the Participant enters the number themselves, and the Company does not separately verify such a number: the Company sends no confirmation codes or SMS of its own at this step. A number entered by message gives access to the bidding but does not give the right to hold that number: if the same number is later shared by another person using the “Share contact” button, the number is attributed to that person and is removed from the one who entered it by message, who is notified accordingly. The Participant must provide their own number and is responsible for the accuracy of what they provide (clause 3.4). The Company may request additional confirmation of the number and may decline to accept Bids from a number where there is reasonable doubt that it belongs to the Participant.
When a Bid is submitted from the Lot page on the website, the rejection is accompanied by a link that opens the Telegram bot at the step for providing the number for that same Lot. The processing of the number is described in section 14 of these Rules and in the Supplement to the Privacy Policy.
3.4. A Participant is identified by their Telegram account and (where available) by their QoyHunter account. The Participant undertakes not to submit Bids on behalf of other persons or from other persons’ accounts, and to provide, as their telephone number (clause 3.3.1), a number belonging to them.
3.5. Bids submitted by the Seller, their employees, relatives or other connected persons for the purpose of raising the price (shill bidding) are prohibited, as is a concerted raising of the price by a group of persons. Such Bids are annulled, the Lot may be withdrawn, and the offender’s access to auctions is restricted.
3.6. The Company may restrict the participation of persons who have previously breached these Rules (section 11), and also where there are reasonable suspicions of fraud or of manipulation of the bidding (clause 12.4).

4. The Lot, moderation, the Bid step and the time of the bidding

4.1. A Lot is submitted by the Seller from the app or through the Telegram bot, or is created by an Administrator at the Seller’s request. The Company may put up individual Lots itself.
4.2. The Bid step is set by the Seller when submitting the Lot for auction — together with the starting price and the currency. The Company may change the Bid step when approving the Lot if the declared Bid step makes the bidding impossible or pointless (for example, where it is disproportionate to the starting price). The applicable starting price and Bid step are stated in the Lot card and in the publication about the bidding; it is these that apply to the bidding.
4.3. A Lot undergoes moderation. The Company may refuse publication, request clarifications and photographs, and withdraw the Lot from the bidding in the event of a breach of the Terms of Use and of these Rules. Moderation of a Lot is a right of the Company, not an obligation undertaken as to any particular scope or outcome: it does not constitute verification of the existence of the animal, of the accuracy of the description, of the Seller’s rights or of the authenticity of documents (clause 2.6), it creates no guarantees in respect of the Lot and does not make the Company the seller.
4.4. The date, start time and duration of the bidding are set by the Company when approving the Lot, taking the Seller’s wishes into account where possible. The default duration of the bidding is 8 hours; the Company may set a different duration, but no shorter than 10 minutes and no longer than 30 days. The start and closing times of the bidding are stated in the Lot card and in the publication about the bidding. Time is displayed in the interface in the user’s time zone and, in the Telegram channel, with the time zone expressly stated (Tashkent, UTC+5).
4.5. The Seller may correct the Lot description while the submission has not yet been approved by moderation, and may cancel the submission at any time before the bidding starts. After approval, corrections are made by the Company at the Seller’s request.
4.6. After the bidding has started, changes to the material terms of the Lot (the subject matter, the starting price, the Bid step, the closing time, save for automatic extension under clause 5.5) are not permitted, and withdrawal of the Lot from the bidding is possible only by decision of the Company (clause 12.1).
4.7. The price of the Lot is stated in the currency named by the Seller (soum, US dollar, Russian rouble, euro, tenge). Bids are accepted and recorded only in the currency of the Lot. In the Lot card and in publications about the bidding — including in the auction Telegram channel and in the comments of the discussion group — the starting price, the Bid step and the amounts of Bids are stated in the currency of the Lot. Conversion into another currency, where it is shown in the interface, is an approximate reference guide at the official rate of the Central Bank of the Republic of Uzbekistan and changes neither the price of the Lot nor the amount of a Bid (clause 4.3 of the Marketplace Terms of Use). If a separate service notification states a currency other than that in the Lot card, the Lot card is the correct one.

5. Procedure for conducting the bidding

5.1. The bidding begins automatically at the appointed time and ends upon expiry of the established duration. The sole source of information about the current price, the course and the timing of the bidding is the Company’s system; publications in the Telegram channel and on the website are a reflection of it and may be updated with a delay.
5.2. No reserve price applies. The starting price is the minimum sale price: the first accepted Bid at the starting price results in the sale of the Lot in the absence of higher Bids.
5.3. A Bid is accepted if it is not less than the current Bid increased by the Bid step, is submitted before the close of the bidding and complies with these Rules. Bids that do not satisfy these conditions are rejected by the system. A single Bid also has an upper limit: in one Bid the price may not be raised by more than the number of Bid steps established by the Company above the current price of the Lot — the current Bid, or, if no Bids have yet been submitted, the starting price. That number of steps is a setting of the Platform which is the same for all bidding; the value in force is shown to the Participant on the bidding rules screen in the Telegram bot, and, where a Bid is rejected, the system states the highest amount that may be bid at that moment. The upper limit can never be lower than the minimum permissible Bid. A Bid above the upper limit is not accepted; this does not deprive the Participant of the right to submit a new Bid later — within the limit in force at the time that Bid is submitted and subject to clause 5.4. The upper limit is established in the interests of the Participant: a Bid is irrevocable (clause 6.2), and an error in the amount must therefore be caught before the Bid is accepted rather than dealt with afterwards.
5.4. A Participant who is already the leader of the bidding may not raise their own Bid.
5.5. Extension of the bidding (anti-sniping) applies to the bidding. A Bid submitted in the final seconds before the close of the bidding — that is, within the extension window — automatically pushes back the closing time: the new closing time is counted from the moment of that Bid and is not added to the previous closing time. An extension can only push the close back and never brings it forward. Each further Bid submitted within the extension window pushes the close back again; the number of extensions is not limited. The extension window and its length are a setting of the Platform; when approving a Lot, the Company may set different values for the particular bidding. The values in force for that bidding and the current closing time are always displayed in the Lot card — it is that time, and not the time announced at the start, that determines the moment the bidding ends.
5.6. The course of the bidding is public: the current price, the number of Bids and the leader’s display name are available on the Lot page and in the Telegram channel. On the pages of the website, the display names of Participants are abbreviated (for example, “Az***”). In the auction Telegram channel and in the discussion group, the display name of the leader and of those who have submitted Bids is published in full — to the extent determined by the Participant’s own Telegram settings; these publications are available to an unlimited range of persons. A Bid submitted as a comment (clause 3.2) is published in the discussion group by the Participant themselves: their message stating the amount remains in the discussion and is visible to everyone who reads it, and the bot’s answer is given as a reply to that message. A Participant for whom this is unacceptable must not take part in the bidding, or must restrict the visibility of their name by means of Telegram.
5.7. Technical failures, delays in the delivery of Telegram messages, loss of connection and other circumstances beyond the Company’s reasonable control are not grounds for cancelling an accepted Bid. A Bid is deemed submitted at the moment it is accepted by the Company’s system.
5.8. Equal amounts. A Bid is accepted only where it exceeds the current one by the Bid step, and therefore two effective Bids of the same amount should not arise. If this nevertheless occurs, priority is given to the Bid accepted by the Company’s system earlier; the later equal Bid is deemed not accepted.

6. A Bid is binding

6.1. By submitting a Bid, the Participant confirms their intention and readiness to purchase the Lot at the price of their Bid on the terms announced in the Lot card, if the right to purchase passes to them.
6.2. A Bid is irrevocable: a submitted Bid may not be withdrawn, reduced or annulled. A Bid ceases to be effective only where it is outbid by another Bid, where the bidding is cancelled, where the Bid is annulled by the Company on the grounds set out in these Rules, or where the Lot is closed (clause 9.5).
6.3. The procedure for, and the consequences of, the conclusion of a contract between the Seller and the Winner are determined by their agreement and by the legislation of the Republic of Uzbekistan. The Company is not a party to that contract, does not confirm the fact of its conclusion or performance, does not keep it and does not compel the parties to perform it. The only consequences the Company may apply in the event of non-performance are measures relating to access to the functions of the Platform (section 11).
6.4. A Participant may refuse the Lot at any time before the contract is concluded — by a button in the Telegram bot or by contacting the Administrator. The refusal is recorded by the system, and the right to purchase passes immediately under the rules of section 9. The Company treats a timely express refusal as a less serious breach than silence (clause 11.2).
6.5. The binding force of a Bid is not perpetual. If the right to purchase passed to a Participant later than 72 hours after the close of the bidding, they may refuse the Lot without a Default being recorded: over that time the condition of the animal and the price may have changed. The queue nevertheless continues to operate (clause 9.3) — it is only the adverse consequence for the person refusing that does not apply.

7. Close of the bidding and determination of the Winner

7.1. Upon the close of the bidding, the Participant who submitted the highest accepted Bid is recognised as the Winner. The sale price is equal to the amount of that Bid.
7.2. If no Bid was submitted, the Lot is deemed unsold. The Seller may put the Lot up again.
7.3. The “Sold” status on the Lot page and in the publication about the bidding means only that there is a winning Bid. The system assigns it automatically upon the close of the bidding. Such a status does not confirm the conclusion of a contract, payment or the handover of the animal: the Company has no such information (clause 2.3). A completed transaction is confirmed only by an Administrator’s mark (clause 8.3).
7.4. The Company notifies of the results of the bidding through the Telegram bot and publishes the result.

8. After the bidding: the Administrator handles the transaction

8.1. No deadline for the Winner to respond is established. These Rules provide for no “twenty-four hours to make contact”: after the bidding, the Administrator contacts the Winner and agrees with them and with the Seller the arrangements for payment for, and collection of, the Lot.
8.2. The Winner must respond to the Administrator’s enquiries and negotiate with the Seller in good faith. Further negotiations, payment and handover of the Lot take place outside the Platform.
8.3. The result of the bidding is recorded by one of two marks:

• “Sold” — the transaction took place. This mark is made by the Administrator or by the Seller themselves: the Seller may confirm their own completed transaction without waiting for the Administrator. The Candidate queue is closed, no Default is recorded against anyone, and the Winner acquires the right to leave a review about the Seller (section 13);
• “Buyer refused / did not make contact” — the transaction did not take place for reasons connected with the Winner. This mark is made only by the Administrator. It is deliberately unavailable to the Seller: the mark takes the Lot away from the Winner, and such a decision should be taken not by an interested party but by the platform, which had itself been in contact with the Winner beforehand. The right to purchase passes under the rules of section 9.
  8.4. The marks under clause 8.3 are made manually, on the basis of the Administrator’s actual actions, and are not limited in time in any way: the Company does not close a Lot and does not move the queue automatically upon the expiry of any period. If a personal notification could not be delivered to a Participant (the bot is blocked, the chat has been deleted), the “refused / did not make contact” mark frees the Lot and moves the queue, but no Default is recorded against such a Participant (clause 11.3): a person cannot be answerable for silence of which they could not have known.
  8.5. Contact following the bidding. The Company passes to the Seller the telephone number of the Participant to whom the right to purchase has passed (the Winner or the next candidate) — together with the notification of the result of the bidding, that Participant’s Telegram display name and the amount of their Bid, so that the Seller can contact them directly. The Company passes no other information about the Participant to the Seller. The Participant’s telephone number is also available to the Company’s administrators — for conducting the bidding and considering enquiries and objections (sections 10, 11). To contact the Seller, the Company uses the information at its disposal (the display name and Telegram identifier and, where available, the contact provided when the Lot was submitted). The telephone number is not stored in the record of the Bid itself: it is stored with the Participant’s account (clause 14.2).
  8.6. The Seller must respond to the Administrator’s enquiries following the bidding and may not refuse to sell the Lot to the Winner without lawful grounds (loss or death of the animal, circumstances rendering the transaction impossible or unlawful, reasonable doubts as to the Winner’s good faith). Since the starting price is the minimum sale price (clause 5.2), no Bid — including those passing down the queue — can turn out to be below a price acceptable to the Seller. A refusal by the Seller without justification constitutes a breach of these Rules and grounds for measures under section 11. The Company does not compel the Seller to conclude a contract and is not liable for their refusal.

9. The Candidate queue

9.1. Upon the “Buyer refused / did not make contact” mark, and also upon a Participant’s refusal (clause 6.4), the right to purchase passes to the next candidate — the Participant with the highest Bid among those to whom the right to purchase has not yet been offered. The best Bid of each Participant is taken into account: increases by one and the same person do not give them several places in the queue.
9.2. The new holder of the right to purchase acquires the Lot at the price of their own Bid, and not at the price of the previous one. The same rules apply to them: notification, contact with the Administrator, the right to refuse (clause 6.4).
9.3. The Candidate queue operates until the Administrator closes the Lot. These Rules provide for no automatic termination of the queue upon the expiry of any period: the Lot is closed by decision of the Administrator — either as sold (clause 8.3) or as unsold.
9.4. The passing is repeated until the Lot is sold or until the queue of Bids is exhausted. If the queue is exhausted, the Lot is closed as unsold; the Seller may put it up again.
9.5. Closure of the Lot by the Administrator terminates the effect of all Bids for it. After closure, the right to purchase does not pass and no obligations arise from the Bids.
9.6. The Company notifies the Participant of the passing of the right to purchase to them through the Telegram bot. If the notification could not be delivered, clause 8.4 applies.

10. The mark of non-performance and objection to it

10.1. The “Buyer refused / did not make contact” mark is made by the Administrator in good faith and accurately, on the basis of actual attempts to contact the Participant and of information received from the Seller. The mark does not constitute an establishment of fault and entails no consequences for the Participant other than those provided for by section 11.
10.2. The Participant is notified of the mark through the Telegram bot.
10.3. A Participant in respect of whom a mark has been made may object to it — through the Telegram bot or at help@qoyhunter.com, setting out their version of events and attaching any supporting evidence available.
10.4. The period for objecting is 72 hours from the moment the notification of the mark is delivered. If the notification could not be delivered, the period does not begin to run, and until that moment the mark is deemed disputed.
10.5. A disputed mark is not displayed publicly and is not taken into account when applying measures (section 11) until it has been considered. The Company considers an objection within 30 calendar days; an objection not considered within that period leaves the mark disputed.
10.6. Consideration of an objection consists in recording the facts, preserving the parties’ explanations and deciding whether to count the mark towards the tally of Defaults. It does not constitute consideration of the dispute on the merits and does not establish which party is right (clause 2.5).
10.7. An objection does not restore the right to purchase: if the Lot has already passed to the next candidate or has been closed, the bidding continues to follow its course. An objection affects only the recording of a Default.
10.8. The Company may restrict the ability to object where this right is systematically abused.
10.9. A Participant who has performed their obligation may report this at help@qoyhunter.com if the result has been recorded otherwise; the enquiry is considered under the procedure of this section.

11. Recording of Defaults and restriction of participation

11.1. The Company maintains a record of Defaults for each Participant and for each Seller. Only undisputed Defaults are recorded, being those made in compliance with sections 8–10 — that is, where the notification was delivered and there is no unresolved objection.
11.2. When deciding whether to record a Participant’s refusal as a Default, the Company takes into account the timeliness of the refusal: an express refusal made immediately is recorded as a less serious breach than silence. A refusal of a Lot the right to purchase of which passed to the Participant later than 72 hours after the close of the bidding is not deemed a Default (clause 6.5).
11.3. A Default is not recorded if the personal notification was not delivered to the Participant (clause 8.4), or if the mark is disputed (clause 10.5).
11.4. Thresholds for measures:

• 2 undisputed Defaults over the last 12 months (365 days) — restriction of participation in auctions for 90 days from the date of the last recorded Default;
• 3 or more undisputed Defaults over the same period — restriction of participation until the User’s enquiry has been considered.
  A User whose participation is restricted sees a message to that effect in their auction section and when a Bid is rejected; if the measure is set for a term, the message states the date after which Bids are accepted again and the address for enquiries. The circumstances that served as the grounds for the measure are not disclosed in that message (clause 11.9).
  11.5. The restriction is calculated from the number of recorded Defaults and is lifted automatically: where an objection is upheld, where a Default is excluded from the record following a User’s enquiry, and where a Default falls outside the 12-month period, the measure ceases without a separate decision.
  11.6. There is currently no public display of Defaults. The tally of Defaults is visible to the Company’s administrators; it is not shown to Users — including the User whom it concerns — either in the interface or in notifications (clause 11.4). A User obtains information about themselves by enquiry to help@qoyhunter.com under the procedure of clause 11.9. If the Company introduces public display, only the number of undisputed Defaults over the last 12 months will be published — without a description of the circumstances, without amounts, without the names of Lots, without evaluative judgements and without any indication of bad faith on the part of the person; the Company announces the introduction of such display in advance under the procedure of clause 16.1.
  11.6.1. Defaults recorded before this edition takes effect are excluded from the record by the Company and are included neither in any public display nor in the measures under section 11. This also applies to cases from the trial-operation period of the auction.
  11.7. Analogous measures apply to the Seller: where the Seller evades contact with the Administrator following the bidding, in the event of refusals to sell without justification (clause 8.6), of inaccurate information about the result and of signs of price manipulation (clause 3.5), the Company may restrict the placement of Lots and participation in auctions.
  11.8. Restriction of participation does not constitute a block on the QoyHunter account and does not affect access to other functions of the service (farm records, ordinary Listings, messaging), unless otherwise follows from the Marketplace Terms of Use.
  11.9. Notification, disclosure of grounds and appeal. The restriction is applied after the User has been notified that participation in the auction is closed to them, stating the term of the measure, where one is set, and the address for enquiries. The Company is not obliged to disclose the circumstances that served as the grounds for the measure and determines the scope of the information communicated at its own discretion — including in view of the fact that disclosing it may hinder the detection and prevention of breaches, allow the protective measures applied by the Company to be circumvented, affect the rights of third parties, or be impermissible by virtue of law or of an order of an authorised body. This does not deprive the User of the right to appeal against the measure: an enquiry is sent to help@qoyhunter.com and is considered by the Company within 30 calendar days; the decision on the enquiry is taken by an employee of the Company, not by the system. If the restriction was applied in error, the relevant record is excluded from the tally and the measure ceases. Information that the Company is obliged to provide to the User by virtue of law — including information about their personal data — is provided under the procedure established by the Privacy Policy and the Supplement thereto.

12. Cancellation of the bidding, errors, countering manipulation and failures

12.1. The Company may cancel or suspend the bidding before its close upon discovering a breach, signs of fraud, a material error in the description of the Lot or a technical failure. Cancelled bidding gives rise to no obligations of the parties.
12.2. The Company may annul individual Bids or the results of the bidding in the event of: a breach of these Rules, including shill bidding; signs of fraud; a technical error of the system that led to Bids being accepted incorrectly; a lawful demand of an authorised body.
12.3. In the event of an obvious error in the description of the Lot (in the price, the Bid step, the characteristics) discovered before the close of the bidding, the Company may withdraw the Lot from the bidding; after the close of the bidding, it may inform the parties of the error. The parties settle the consequences of the error themselves in accordance with the legislation.
12.4. Countering manipulation. The Company analyses the totality of Bids for a Lot for signs of concerted action (including the submission of Bids from a single network connection by different accounts, the driving up of the price by two accounts without the participation of other persons, and the absence of any Bids by the leading Participant in any other bidding on the Platform). The result of such analysis constitutes grounds for a check by an Administrator, and not an automatic measure: Bids are not removed and participation is not restricted on the basis of it without a human decision. This analysis uses an irreversible derived value of the network address, and not the address itself.
12.5. The Company is not liable for the non-receipt of notifications caused by Telegram settings, by the blocking of the bot by the Participant, by the absence of connection or by other circumstances beyond its reasonable control. At the same time, an undelivered notification does not entail the recording of a Default against the Participant or the restriction of participation (clauses 8.4, 11.3).
12.6. Cancellation, suspension and closure of the bidding give rise to no compensation. Cancellation or suspension of the bidding, annulment of individual Bids or of the result of the bidding, withdrawal of the Lot and closure of the Lot by the Administrator do not give rise to any obligation of the Company to compensate Participants, the Seller or third parties for any losses, including the costs of preparing for the transaction, transport costs, inspection costs and lost profit, save in the cases expressly provided for by law.

13. Review about the Seller following the bidding

13.1. A Participant who has purchased a Lot following the bidding (the “Sold” mark, clause 8.3) may leave a review about the Seller: a rating from 1 to 5 and, if they wish, a text. One transaction — one review.
13.2. The Seller may reply once to a review about themselves. A Seller’s average rating is displayed only from three reviews onwards: a figure based on one or two is misleading.
13.3. A review and a reply are the opinions of their authors; the Company does not verify their accuracy, but may hide a review or a reply that breaches section 5 of the Marketplace Terms of Use. Artificially inflating reviews is prohibited.
13.4. The right to leave a review arises only from a transaction recorded by the Company; in respect of Lots put up by the Company itself, no review about the Seller is left.

14. Data, publicity and storage

14.1. Personal data are processed in accordance with the Privacy Policy and the Supplement thereto on the marketplace and the auction, in which the processing of the data of auction participants is described in detail.
14.2. The Participant understands that, in connection with the bidding, the following are processed: the Telegram identifier and display name, the QoyHunter account (if the bid was submitted from the website), the Participant’s telephone number provided by them as a condition of participation in the auction (clause 3.3.1), the amount, time and manner of submission of a Bid (bot, website, comment in the discussion group) and, for a Bid submitted as a comment, the coordinates of the Participant’s own message in the group, correspondence with the bot, the fact of agreement with these Rules and its version, and information about marks, objections and Defaults. The telephone number is stored with the Participant’s account, and not in the record of each Bid; it is available to the Company’s administrators to the extent necessary for conducting the bidding and handling enquiries, and is passed to the Seller of the Lot the right to purchase of which has passed to the Participant (clause 8.5). The telephone number is not shown in the Lot card, in publications about the bidding or to other Users.
14.3. Display names on the pages of the website are abbreviated (clause 5.6). In the auction Telegram channel and in the discussion group, the display name is published in full and is available to an unlimited range of persons, including those who are not subscribed to the channel. Telegram acts as an independent operator in respect of these data; the Company cannot delete a message from other persons’ forwards, screenshots and search caches.
14.4. The Company stores the log of Bids and related information for the period necessary to ensure the security of the bidding, to consider enquiries and to protect rights, and may provide them to the parties to the bidding and to authorised bodies in the cases provided for by the legislation. Retention periods are set out in the Privacy Policy.

15. Liability

15.1. The Company does not guarantee: the existence of the Lot, the accuracy of its description, the quality, state of health and origin of the animal, the Seller’s rights to the Lot, the availability of veterinary and other documents, the good faith of the Seller and of Participants; the conclusion and performance of a transaction following the bidding; the outcome of the bidding, the presence of Bids and the attainment by the Lot of any particular price; the fact, amount, time and method of payment and the fact of the handover of the animal; the attendance of the parties and their good-faith conduct of negotiations; the uninterrupted running of the bidding, the delivery of notifications and the absence of technical failures.
15.2. The Company is not liable for the non-performance or improper performance of obligations by the parties following the bidding, including for the evasion by either party of the conclusion and performance of the contract, for the Seller’s refusal to hand over the Lot and for the refusal of the Winner or of the next candidate to pay for it; for the loss of money and animals transferred by one party to the other; for defects, illness or death of the animal; for other losses arising out of the relations between the Seller and Participants.
15.3. The conduct of the bidding and the recording of its result by the Company (section 2) do not mean that it assumes the obligations of the Seller or of the Winner, do not constitute confirmation of the conclusion, payment or performance of the transaction, and do not make the Company liable for its outcome.
15.4. Limits of liability. The Company compensates only actual documented damage; lost profit, indirect, incidental and punitive damages and reputational harm are not compensated. The aggregate amount of the Company’s liability is limited under the procedure established by clause 17.4 of the Marketplace Terms of Use. The limitations apply to the extent permitted by applicable law and do not apply where the law prohibits them — in particular, in the case of wilful misconduct by the Company, in the case of harm to life and health, and to the extent to which they would prejudice the rights granted to a consumer by mandatory provisions of law.
15.5. The Participant and the Seller are responsible for the accuracy of the information they provide, including information about the result of the bidding and explanations given in an objection, and shall compensate the Company for losses arising as a consequence of their breach of these Rules (clause 6.3 of the Marketplace Terms of Use).
15.6. Force majeure. Clause 17.6 of the Marketplace Terms of Use applies to the bidding. If force majeure circumstances make it impossible to hold or to complete the bidding, the Company may suspend or cancel it under the procedure of clause 12.1; cancelled bidding gives rise to no obligations of the parties, and the Bids in it cease to be effective.
15.7. The bidding is conducted by means of the Platform “as is”. The Company does not guarantee the uninterrupted and error-free operation of the auction, the delivery of notifications or the absence of technical failures. A technical failure, the suspension or cancellation of the bidding, and the non-delivery of a notification give rise to no liability of the Company beyond clause 15.4; the consequences of an undelivered notification for a Participant are determined by clauses 8.4, 11.3 and 12.5 and entail no adverse consequences for them.
15.8. The Company’s own services. If, following the bidding, the Company provides the parties with a service of its own (delivery of the animal or another service by separate agreement), clause 17.8 of the Marketplace Terms of Use applies to such a service: the disclaimers of warranties and the exclusions of liability established by this section do not apply to it.

16. Amendment of the Rules, disputes, language and contact with the Company

16.1. The Company may amend these Rules; the current edition, stating the date and version, is published on the Platform. Amendments take effect 10 calendar days after publication of the new edition, unless a later date is specified in the edition itself; amendments caused by a requirement of the legislation, by a lawful demand of an authorised body or by the need to remove a security threat take effect upon publication. In the event of a material change to the Rules, confirmation of agreement is required again before the next Bid is submitted; until it is received, Bids are not accepted, while Bids submitted earlier remain effective on the terms of the previous edition (clause 16.2).
16.2. Amendments do not apply to bidding that is already under way at the time the amendments take effect, or to the consequences of bidding completed before the amendments take effect.
16.3. The substantive law of the Republic of Uzbekistan applies to these relations. A pre-litigation claim procedure is mandatory: a claim is sent to help@qoyhunter.com, and the period for its consideration is 30 calendar days. Failing agreement, the dispute is considered by a court in accordance with section 19 of the Marketplace Terms of Use.
16.4. This is an English translation of the Rules executed in Russian and Uzbek. In case of any discrepancy in interpretation, the Uzbek version shall prevail; the English text is provided for convenience only. The language of the auction Telegram channel and of the discussion group is Uzbek (Uzbek Cyrillic script): posts about Lots and the bot’s replies in the discussion are published in that language regardless of the language chosen by the Participant in the bot or on the website. The Participant chooses the language of communication in the bot’s private chat and on the website themselves; the choice of language does not alter the content of these Rules.
16.5. Final provisions. The invalidity or unenforceability of an individual provision of these Rules does not entail the invalidity of the remainder; in all other respects clause 19.5 of the Marketplace Terms of Use applies.
16.6. Contact with the Company. Enquiries, objections to marks, complaints and claims relating to the bidding are sent to the Company at the e-mail address help@qoyhunter.com; the Company’s official website is https://qoyhunter.com. An objection to a mark may also be submitted through the Telegram bot (clause 10.3). A message sent to the address indicated is deemed duly sent to the Company, and the periods established by these Rules run from the date of its receipt. Comments in the auction Telegram channel and in the discussion group, messages on social networks and enquiries addressed to individual employees do not constitute legally significant communications.